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Health Navigator

Location: Springfield, Missouri
Department: Springfield
Posted: 09-06-2018
Location Name: IISMO
Wage: Depends on Experience
Position Type: Part-time

The International Institute Southwest MO is seeking a part-time position to provide health information to immigrants in the Springfield area; and annual medical provider training on Culturally and Linguistiaclly Appropriate Services (CLAS) standards.  Position will work closely with existing staff to identify clients and providers; provide healthy literacy materials; develop non-clinical support groups.  

  • Provide health literacy information to refugees and immigrants.   
  • Outreach to prospective clients; deliver information; complete pre and post testing; document participation. 
  • Work within a diverse staff team including volunteers, interns
  • Participate in agency and department meetings and trainings
  • Report any client concerns to supervisor and/or appropriate staff
  • Maintain confidentiality of all client information
  • Other duties as assigned


  • College degree or equivalent experience preferred; will consider high school diploma with equivalent experience.
  • Comfort providing services utilizing interpreters; and working within a diverse setting 
  • Good written English skills
  • Ability to engage clients in education session
  • Ability to remain calm in stressful situations
  • Ability to diffuse client complaints/conflicts
  • Understand and adhere to professional boundaries
  • Comfort using and knowlege of Microsoft Office
  • Must have a car and valid driver’s license with proof of insurance