The International Institute of St. Louis is seeking a full-time staff member to provide workforce services for immigrant and refugee job seekers in the St. Louis area.

• Participate in full cycle recruitment activities including job description development, sourcing, screening, interviewing, on-boarding and post-hire support
• Maintain regular contact with assigned employers over the phone, through email and face-to-face interactions
• Coordinate with Workforce Solutions Manager on outreach activities to ensure compliance with organizational policies 
• Collaborate with Workforce Solutions staff and participate in departmental meetings and projects, and ensuring high level of client satisfaction
• Reinforce employment prepardness curriculum and coach clients during their employment process
• Closely collaborate with the other departments' staff to assist in creating synergy amongst the program’s training, pre-screening, career development, and outreach strategies
• Complete associated grant reporting and documentation
• Maintain confidentiality of all client records and information
• Other assigned duties include cold-calling, report writing, maintaining and updating employer records, faxing, scanning, etc, among others.

Qualifications:

• Bachelor’s Degree
• Excellent interpersonal skills
• Proficient with Microsoft Office products including Outlook, Excel and Powerpoint
• Must have a car and valid driver’s license with proof of insurance
• Ability to work effectively under pressure and meet deadlines; flexibility 
• Ability to work an irregular schedule if necessary
• Strong organizational skills
• Strong written and verbal communication skills in English

Other Information: Linguistic ability in Swahili, French, Arabic, Somali, Dari/Pashto, or Tigrinya preferred; Prior sales or customer service experience a plus; Experience working in a multi-cultural environment preferred; Knowledge of employment law is preferred

Position will remain open until filled.

Fulltime salaried position with benefits. EEO/AA