Apply Apply Now!

Family Program Assistant

Location: Saint Louis, Missouri
Posted: 02-15-2018
Location Name: IISTL
Wage: Depends on Experience
Position Type: Part-time
Shift: Standard

Position Overview

The Family Program Assistant position will provide social service case management, information and referral and outreach services to through IISTL's Family Strengthening Program funded by USCRI through the US Department of Health and Human Services.  The Family Program Assistant will facilitate outreach and program enrollment as well as co-facilitate workshops, while delivering the highest level of case management services through effectively determining eligibility, assessing needs, identifying resources, making referrals, following up, and documenting client interactions and proactively supporting client’s pursuit of goals. This position also maintains case records and prepares report

The Family Program Assistant position works very closely with the Family Program Specialist and reports directly to the Director of Social Work.  

Duties and Responsibilities:

  • Conduct outreach to potential program participants
  • Determine and document eligibility
  • Assess needs and develop case management plan in partnership with client
  • Identify resources to successfully begin to meet needs
  • Document all client interactions and proactively supporting client’s pursuit of goals; maintain case and program records
  • Track progress and needs of clients and their families.
  • Develop post-service plans
  • Co-facilitate program workshops alongside Project Coordinator
  • Advocating on behalf of the clients and those similarly situated within NSC and throughout the broader community.
  • Actively participate in weekly case meetings and other department, agency, community and provider meetings, as needed.
  • Maintain accurate, timely and orderly case database and financial records and preparing reports in a timely and accurate manner.

Position Requirements:

  • 1+ years of case management experience working within the refugee and immigrant community. Bilingual skills are an asset, but not required.
  • Bachelor’s degree from an accredited college or university in a related field of study or equivalent experience preferred.