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AmeriCorps VISTA - Client Services



Location: Saint Louis, Missouri
Department: AmeriCorps/VISTA
Posted: 08-01-2018
Location Name: IISTL
Wage: Depends on Experience
Position Type: Full time

Goal of the Project :
The Client Services VISTA will support efforts to increase civic, economic and linguistic integration of new Americans by enhancing, reviewing and monitoring quality assurance tools used to determine services provided to newly arrived refugees. 

Quality assurance practices will 1.) Enhance services provided to clients, 2.) Assist staff in proper documentation of services, and 3.) Assist the agency in adhering to standards of refugee resettlement and contract requirements.   The member will work directly with the VP of Client Services to develop a documentation manual and training plan for staff; lead quarterly staff review of case files; update current QA tools and examine new tools to increase program fidelity. 

Activities include:

  1. Research best practices in social services documentation standards to monitor progress toward grant requirements.  
  2. Enhance staff knowledge and use of QA tools to enhance quality of services.
  3. Update current QA tools and examine new tools to increase program fidelity

Service in the AmeriCorps VISTA program requires a 12 month committment.  This is not a staff posiiton.  Members receive training, a modest living allowance, health insurance and an edcuational award upon successful completion of the program.  

To apply, go to:  https://my.americorps.gov/mp/listing/viewListing.do?id=76866&fromSearch=true.  Before applying for the psotion, you will need to register with my americorps.