Housing Support Specialist

Springfield, Missouri
Depends on Experience  Monthly
Full Time Temporary

The International Institute of St Louis is a not-for-profit organization serving refugees and immigrants. The International Institute of St Louis along with their Southwest Missouri branch office have a mission to build a more connected and productive society to benefit immigrants, their families, and the wider community. Our Springfield office is currently seeking a Full-time Non-exempt dedicated individual to work in the Client Services Department.

Summary Job Description:

The Housing Support Specialist will work with the International Institute of Southwest Missouri's Refugee Reception and Placement team. This position is responsible for secure housing for new refugee families and ensures the home is ready to welcome the new refugee family. The housing support specialist will maintain the existing relationship with Landlords and seek out and develop new relationships. Additionally, this position will work with volunteer groups to stage homes for newly arrived refugee families. 

Duties and Responsibility:

  • Understand and support the agency's mission, vision and core values 
  • Maintain a working knowledge of and comply with all agency policies and procedures
  • Provide culturally competent, equitable client services with minimal supervision
  • Maintain client confidentiality
  • Secure affordable and appropriate housing for new refugee families
  • Communicate and maintain good working relationships with landlords
  • Collect in-kind donations or purchase required household items prior to a refugee arrival
  • Organization transportation of household supplies
  • Work with community volunteers to set-up housing for refugee families
  • Coordinate with Utility companies to ensure service on a clients behalf
  • Maintain and organize stored donated items
  • Complete monthly check request for utilities and housing
  • Record the value of in-kind donations issued to clients
  • Assist with client transportation as needed
  • Other duties as assigned

Minimum Qualifications and Skills

  • Two years related experience and/or with job related expertise
  • Good verbal and written communication skills in English
  • Basic computer skills (Microsoft Office - Beginners preferred)
  • Able to work a flexible work schedule including evenings and weekends
  • Driver's license and Insured Vehicle
  • Able to lift 50 lbs. with assistance

Candidates of diverse backgrounds are strongly encouraged to apply

Position will remain open until filled.

Full-time salaried positions with benefits. EEO/AA